Courteous, friendly & knowledgeable.
Over the past 4 years I have bought, sold, let and rented properties through this agency. At all times I have found the staff to be courteous, friendly and knowledgeable. I have no hesitation in recommending Charles Faye Estate Agents to act with regards to any matters concerning property. A note of interest, all calls were always returned the same day.
We're super happy with our new home and the service and support provided by Hannah and the team at Charles Faye. Thank you thank you thank you xx
We are happy to get our new home in such a good place. Thank you for all the effort. Special thanks to Hanna and Luise.
Exceptional customer service- they found me a pet friendly house before it even reached the market and were so quick to get the process started. Would 110% recommend. Wonderful people and so grateful for such good communication and service
We are so pleased we found Charles Faye. Hannah and Jay were incredibly helpful, professional and an absolute pleasure to deal with. We had been finding trying to find a pet friendly, suitable property quite traumatic. Hannah and Jay were an absolute breath of fresh air. and we are now looking forward to moving into our new home and our ongoing relationship with Charles Faye.
I would just want to pass on great compliments to all the staff in Charles Faye estate agents in Calne.
I have recently let a property from Charles Faye and just need to pass on a very positive review my comments are related to both Hannah and Jay at the Calne office , they have been so helpful and nothing was ever too much trouble for them as I had lots of questions because I am new to the rental market , both Hannah and Jay helped by holding my hand all the way through the process, also there after care support is exceptionally good .
I would totally recommend to use Charles Faye for your rental needs if I could give marks out of ten it would be eleven well done guys your the best.
With all my grateful thanks to you both - Mandi and Mary The Lettings Dream Team !
I found the service to be exceptional. Keeping me appraised as to the current situation. Louise, Emma, Phillipa, Mary and Mandy were all fantastic. Great communicators and ever helpful. A+++++++
Charles Faye, in Calne, has proved to be a highly capable, effective and efficient organisation. Their speed and willingness to support the client's suggestions and needs is second to none. In addition, their ability and promptness to both make an enact changes was excellent. They have a wide ranging client base and are able to match vendors and potential buyers with ease. Our property was marketed and sold within 1 week.
I would recommend them without question.
An outstanding service. We have been using Charles Faye for several years as our letting agents and they have been amazing. Professional, efficient and dedication is what puts them above anybody else. Great communication / correspondence via both email and phone, i would highly recommend them to anyone who requires a top class service at very competitive rates.
Fantastic team! Always there to help!
Rented with them before, they are very fussy on a very good way .... protecting landlords property.
Keep up the good work.
Charles Faye were extremely helpful professional and courteous. They were lovely while showing me around properties, nothing was too much trouble and I never, at any time, felt pressured. They kept me in the loop at all times. I would highly recommend Charles Faye and would definitely use them again
Louise Burrows and team, have without doubt, been streets ahead of any other Estate Agents we have ever dealt with. They have been incredibly helpful, realistic, courteous and professional throughout the entire process of our home sale and ongoing purchase of a new property with another agent. This has been all the more impressive given that our sales and purchase transaction have been over the Covid lockdown period which has required far more facilitation, negotiation, and good old fashioned diplomacy with agents, solicitors and developers than would normally be the case. I cannot rate them highly enough and would not hesitate to recommend. Great leader, great team providing a warm, friendly and highly professional service.
Charles Faye are without a shadow of a doubt the best estate agents i have ever dealt with. As a single woman renting a property from them i have felt nothing but safe and secure. Even their duty of care in the aftersales dept is impeccable, they go above and beyond to help you. Would highly recommended.
Charles Faye have provided exceptional customer service when signing for a rental property with them. They've offered a genuinely friendly, professional, prompt and very responsive service getting everything sorted for me. I wholeheartedly recommend them - they've been brilliant and I'm so pleased I rented with them!
Quite simply, the Charles Faye team are easy to do business with. They sold our home (and came recommended to us from a friend who also had a great experience selling with them) and did a truly wonderful job representing our interests and managing our expectations. They weren’t afraid to get involved when the road ahead became a bit unclear in these uncertain times and helped lead and “keep the ship steady”. They persisted and got us across the finish line without any pain or frustration in their process. The team are super responsive, proactive, professional, very communicative and transparent. We will happily recommend them and will be engaging them again to buy another property in future. Well done guys!
We sold our house with Charles Faye. What a fantastic estate agent, they were honest, reliable and incredibly efficient. They are great at matching the right buyer to the right house-ours sold on the first viewing! They supported us every step of the process too, through lockdown, and with our inefficient solicitor! Could not recommend more.
Without a doubt the best estate agent in Calne. Other agents locally will value far higher, simply to get you onboard then ask you to reduce your price. You can see this in right move listings. This is counterproductive and wastes everyone's time. I found Charles Faye honest, realistic and worked far harder for my sale than any of the other agent previously. We got a huge amount of interest and sold in the time frame I wanted. Thank you again, team, I will be using you again no doubt.
Many thanks to Louise and team for a seamless house move, great communication and professionalism throughout. Highly recommended .Thank you.
We have had an amazing experience with Hannah Knight. Nothing has been any trouble, she is always happy to help and goes above and beyond to ensure our move has been as smooth as possible. It has been a pleasure to deal with her, and we are very thankful for her help and support through this process.